1. Information We Collect
We may collect the following types of personal information:
– Contact Information: Name, email address and phone number-
Reservation Information: Details provided when making a reservation, including preferred date and time, party size, and special requests.
– Website Usage Information: Data collected via cookies and similar technologies when you visit our website, including IP address, browser type, and pages viewed.
– Feedback and Reviews: Any information you provide in feedback forms, online reviews, or customer surveys.
2. How We Use Your Information
We use your personal data for the following purposes:
– To Process Reservations: Manage and confirm table reservations.
– To Improve Customer Experience: Respond to inquiries, handle feedback, and provide personalized services based on your preferences.
– Marketing and Promotions: With your consent, we may send you information about our events, promotions, or new menu items.
– Website Analytics: Analyze website usage to improve our services and user experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
– Legal Requirements: If required by law or to protect the rights, property, or safety of Lalibela Restaurant, our customers, or others.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and gather data on website usage. You can choose to disable cookies in your browser settings, but this may affect certain features of our website.
5. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
– Access Your Data: Request a copy of the personal data we hold about you.
– Update Your Information: Correct any inaccuracies in your data.
– Withdraw Consent: Opt out of receiving marketing communications at any time.
– Delete Your Data: Request the deletion of your personal information, subject to legal obligations.
To exercise these rights, please contact us at the details provided below.
7. Children’s Privacy
Our services are not directed towards children under the age of 16. We do not knowingly collect personal data from children. If you believe that a child has provided us with their information, please contact us so we can take appropriate action.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and the effective date will be updated accordingly.
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By using our services, you agree to the terms of this Privacy Policy. Thank you for choosing Lalibela Restaurant – we look forward to serving you!